Last updated: August 25, 2026
This Privacy Policy describes how Duyum Giftware & Jewelry LLC (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit duyumjewelry.com, use our services, make a purchase, or otherwise communicate with us (together, the “Services”). “You” means a customer, visitor, or anyone whose information we collect under this policy.
Please read this policy carefully. By using the Services you agree to it. If you do not agree, do not use the Site.
Changes to this policy
We may update this Privacy Policy from time to time, including when our practices or the law change. We will post the new version on the Site and update the “Last updated” date.
How we collect and use your personal information
The information we collect depends on how you use the Site. We use it to communicate with you, provide the Services, fulfill orders, comply with the law, enforce our Terms of Service, and protect the Site, our rights, and other users.
Information you give us
This may include:
- Contact details: name, address, phone number, email
- Order information: billing and shipping address, payment confirmation, email, phone
- Account information: username, password, and similar login data if you create an account
- Shopping activity: items you view, add to cart, or save
- Support messages: whatever you include when you email us or use a contact form
You can choose not to provide some of this information, but then you may not be able to check out, create an account, or use certain features.
Information we collect through cookies
We automatically collect usage data about how you interact with the Services. We may use cookies, pixels, and similar tools. Usage data can include device and browser type, network information, IP address, and how you move through the Site and your account.
Information from third parties
We may receive information from vendors who help us run the store, including:
- Shopify and companies that support the Site
- Payment processors, who collect payment details (for example card or billing information) to take payment and complete your order
- Advertising or analytics partners, when you visit the Site, open our emails, or see our ads, using cookies, pixels, or similar tools
Information from third parties is handled under this policy. We are not responsible for those parties’ own privacy practices. See “Third-party websites” below.
How we use your personal information
- Orders and services. To process payment, fulfill and ship orders, send order and return emails, manage your account, and handle returns or exchanges.
- Marketing. To send promotional emails or show ads, and to tailor the Site, if you have not opted out.
- Security. To detect and address fraud, abuse, or illegal activity. Keep your password private. If you think your account was compromised, email us at once.
- Support. To answer your questions and improve the shop.
Cookies
We use cookies to operate and improve the store, remember your preferences, and understand how the Site is used. Shopify’s cookie information is here: https://www.shopify.com/legal/cookies
We may allow service providers to set cookies to help with analytics or advertising.
Most browsers accept cookies by default. You can block or delete them in your browser settings. Doing so may break cart, checkout, or login.
How we disclose personal information
We may share personal information:
- With vendors who work for us (hosting, Shopify, payments, shipping, email, customer support, analytics, cloud storage)
- With business and marketing partners, including Shopify, to run and advertise the store, under their own privacy notices
- When you ask us to (for example shipping, or social widgets)
- If required by law (including a valid legal request), to enforce our terms, or to protect the Site and our users
- In connection with a sale, merger, or similar business event
We do not sell your personal information for money. We do not use sensitive personal information to infer characteristics about you.
SMS (if we text you)
If we send order or account texts, we use your number only to deliver those messages and with providers needed to send them. We do not sell or share mobile numbers with third parties for their own marketing.
Reviews and user content
If you post a review or other public content, it can be seen by anyone. We cannot control how others use information you make public.
Third-party websites
The Site may link to Instagram or other sites we do not control. Their privacy rules apply there. A link is not an endorsement.
Children
The Services are not directed at children. We do not knowingly collect personal information from children. If you are a parent and believe a child gave us information, email us to ask that it be deleted.
Security and retention
No security is perfect. Information sent over the internet may not be fully secure in transit. Do not send sensitive data through unsecured channels.
We keep personal information as long as needed to run your account, fill orders, meet tax and legal duties, resolve disputes, and enforce our contracts.
Your rights
Depending on where you live, you may have some of these rights (they are not always absolute, and we may refuse a request where the law allows):
- Access the personal information we hold about you
- Ask us to delete it
- Ask us to correct it
- Receive a copy or ask us to send it to another party (portability), in some cases
- Ask us to stop or limit certain processing
- Withdraw consent where we rely on consent
- Opt out of marketing emails using the unsubscribe link (we may still send order and account emails)
To use these rights, email contact@duyumjewelry.com. We may need to verify it is you (for example via your order email). We will not treat you worse for making a request. If the law allows, you may use an authorized agent; we may still need to confirm with you directly.
Complaints
If you are unhappy with how we handle your information, email us first. Depending on where you live, you may also contact a data protection authority.
International visitors
We may store and process your information in the United States and in other countries where Shopify and our providers operate. If we transfer information out of the EEA or UK, we use appropriate safeguards where required (for example standard contractual clauses).
Contact
Duyum Giftware & Jewelry LLC
30 N Gould St Ste R
Sheridan, WY 82801